![]() ![]() When you receive a confirmation message that the update is complete, then you can disconnect your BlackBerry smartphone. Please note that, depending on if you choose to backup/restore your device and how many files are on your device, this can take up to an hour to complete, and your BlackBerry smartphone will not be usable during this time. If you’d like to be notified by email when new updates are available, make sure to check the ‘Email me when new versions are available’ box.Ĭlicking ‘Install Update’ will start the update process. Make sure the ‘Back up device data’ check box is selected if you want to make sure your email, contacts, calendar, and so on are backed up and restored after the update is complete. If you are already being asked for a Key Store password, and the 10-try counter is decrementing, then your BlackBerry will be wiped back to a factory out-of-the-box condition when you use up your attempts. You may have used the same one for the Key Store password. The counter for the incorrect password is shared between the BlackBerry smartphone, BlackBerry Desktop Software and a BlackBerry Bridge connection to a. The next step is to confirm that you want to backup your device data and restore it after the update. If you have a password set on your BlackBerry, try that. A progress bar shows you how long it will take to remove BlackBerry Desktop Software. Windows XP: Click the Remove or Change/Remove tab (to the right of the program). If there is an update, a message box similar to the screenshot above will be presented asking if you want to perform the update click ‘Get Update’ to start the update process. When you find the program BlackBerry Desktop Software 4.5, click it, and then do one of the following: Windows Vista/7/8/10: Click Uninstall. It will then check what software version you have installed on your smartphone and check online to see if there are any updates. If you have a password set on your device, then BlackBerry Desktop Software will ask you to enter it before proceeding. Instructions Wipe Device: Options > Security Options > General. Enroll devices using a device enrollment manager account - Microsoft Intune. Backup the device using Blackberry Desktop Manager. Now that BlackBerry Desktop Software has been installed and is running on your computer, you’ll need to plug in your BlackBerry smartphone. So, set up VPN with username / password, connect devices to your environment. ![]() Simply follow the prompts to install it and allow it to run once it has finished installing. Once the file has been downloaded, double-click it to start the installation. ![]() The first step, if you don’t already have it installed (or if you don’t have the most up-to-date version), is to download BlackBerry Desktop Software 6.0, which is available here. Well, you’re in luck, because that’s what we’ll be going through today! By now, you might have read my previous post about updating your BlackBerry® Device Software wirelessly and are wondering how to update your software using BlackBerry® Desktop Software. ![]()
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